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The Teams page is used to organize users into teams and manage team-level settings.

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Who can access this page?

  • Enterprise
    • Organization admins can view and manage all teams.
    • Team admins can manage their own teams.
  • Team and Free plans
    • Team admins can manage the single available team.
    • Team members can view team information only.

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Teams table columns

ColumnDescription
TeamThe team name.
Created onDate the team was created.
OwnerEmail address of the team admin.
MembersNumber of users in the team.
ActionsAvailable team actions.

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Create a team

To create a team:
1
Open the Teams page.
2
Select Create team.
3
Enter a team name and select a team owner (search by user email).
4
Click Create team to finish.
The new team appears in the teams list and can be managed immediately.

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View team members

From the team’s Actions menu, select View team members to see all users assigned to the team.

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Rename a team

Team owners and organization admins can perform this action.
1
From the team’s Actions menu, select Rename team.
2
Enter the new team name.
3
Click Save.

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Delete a team

This action cannot be undone.

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To delete a team:

1
Open the team’s Actions menu.
2
Select Delete team.
3
Confirm the action.

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What happens when a team is deleted?

The result depends on the account type: Team in an Enterprise plan
  • Team members are removed from the team.
  • They remain in the organization.
  • Removed members can still be found on the Users page.
  • Other teams and subscriptions are not affected.
Team in a Teams plan
  • Deleting the team terminates the active Teams subscription immediately.
  • The account is downgraded from paid to free.
  • No refund is issued.
  • Removes the user account from the database. If a user wants to stop renewing but keep access until the end of the billing cycle, they should use Cancel subscription instead. This keeps the plan active until the billing period ends, after which the account is downgraded to free.