> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qodo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connectivity issues

> Use this guide to quickly diagnose connectivity issues with the Qodo IDE Plugin platform.

<Note>
  Qodo IDE plugin, formerly Qodo Gen, brings local code review workflows to JetBrains and VS Code as part of the Qodo Platform.
</Note>

## 1. Quick server connectivity test

Run the following `curl` command to verify that your machine can reach the Qodo IDE Plugin server:

```bash theme={null}
curl -v https://qodo-platform.qodo.ai/health
```

## 2. Interpret the results

### Success

* Look for these indicators in the response:
  * `HTTP/2 200` or `HTTP/1.1 200 OK`
  * A message similar to:

    ```text theme={null}
    {"status":"healthy"}
    ```
  * Connection completes without timing out

### Example of successful output

```bash theme={null}
* Connected to qodo-platform.qodo.ai (203.0.113.1) port 443
* SSL connection using TLSv1.3
> GET /health HTTP/2
< HTTP/2 200
{"status":"healthy"}
```

### Understanding common issues

1. **Cannot reach the server at all**
   * Example output:

     ```bash theme={null}
     Failed to connect to qodo-platform.qodo.ai
     ```
   * **Likely Cause:** Local network or firewall blocking access.
2. **Server is reachable but responding with errors**
   * Example output:

     ```bash theme={null}
     < HTTP/2 500
     < HTTP/2 503
     ```
   * **Likely Cause:** Our server is experiencing temporary issues.

## 3. Windows users without curl

You can run the test using PowerShell:

```powershell theme={null}
Invoke-WebRequest -Uri https://qodo-platform.qodo.ai/health -Method GET
```

Look for a `200` status code and a `{"status":"healthy"}` response.

## 4. Next steps

**If you cannot connect at all**

* Check your internet connection
* Ensure your firewall or VPN allows traffic to `qodo-platform.qodo.ai` over port 443

**If you receive 500 or 503 errors**

* Check our status page: [https://status.qodo.ai/](https://status.qodo.ai/).

**If the issue persists**

* [Contact our support team](https://www.qodo.ai/contact/) or try to [get help from our official Discord Community](https://discord.com/invite/kG35uSHDBc).